Safe and Secure Communities

1.07 Police Services Satisfaction

Local Police Service Satisfaction (2007-2023)

  1. Overall Trend: Satisfaction rates fluctuated over the years, with a notable decline from 2018 to 2021, followed by a slight recovery in 2022 and 2023.
  2. Highs and Lows:
    Peak Satisfaction: The highest satisfaction rate was in 2008 at 83.4%. Consistently high satisfaction was seen in the years immediately following (2009-2012).
    Lowest Satisfaction: A significant drop occurred in 2021, with only 66.7% of respondents satisfied, indicating a potential crisis in community-police relations during that period.
  3. Recent Recovery: After reaching a low in 2021, satisfaction increased slightly in 2022 (67.1%) and further to 72.5% in 2023, suggesting a positive trend in public perception.

The data indicates that while police service satisfaction has faced significant challenges, particularly in recent years, there are signs of recovery.

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