Quality of Life in Tempe

3.36 Quality of City Services

Overall Trends: The data shows a fluctuating pattern of resident satisfaction with city services from 2017 to 2023. After reaching a peak in 2018 (83.1%), satisfaction levels gradually declined, hitting a low of 77.9% in 2022. This could be attributed to various external factors, such as the pandemic's strain on public services and other socio-economic factors. However, the 2023 data shows an encouraging recovery to 81.2%.

Current vs. Target: While satisfaction levels are recovering, the city has set an ambitious target of 90% by 2025. To reach this goal, satisfaction would need to increase by approximately 9 percentage points from the 2023 level.