Quality of Life in Tempe

3.20 Dementia-Friendly Community Designation

Summary of Findings:

1. Overall Trend:
   The satisfaction rate for dementia-related services shows a fluctuating trend, starting at 56.3% in 2019 and reaching 61.2% in 2023.
2. Yearly Progression:
   2019: Satisfaction began at 56.3%, indicating a moderate level of approval.
   2020: A decline to 53.7%, suggesting potential challenges or unmet needs within the service.
   2021: Further drop to 49.8%, marking the lowest point in this period and highlighting significant dissatisfaction.
   2022: A slight recovery to 53.4%, indicating efforts to address concerns but still below 2019 levels.
   2023: A notable increase to 61.2%, reflecting improved perceptions and possibly enhancements in service quality.
3. 2025 Target:
   The target for 2025 is set at 75%, representing an ambitious goal for improving satisfaction and service effectiveness.

Conclusion:

The satisfaction rates for dementia-related services exhibit a recovery trend, particularly in 2023. To achieve the 2025 target, it will be crucial to identify and address the factors contributing to previous dissatisfaction. Engaging with service users and stakeholders to refine offerings and ensure their needs are met will be key to reaching and exceeding this goal.